Chat is iffy

This is a great concept. I liked the app and most of the features. Sail and sign access is great. Ship maps great. "Whats happening" is great. But the chat feature, the only one that costs extra,...yeah, not so much. Its the one thing that I was really looking forward to, but it needs work. About half our group had to go to guest services just to get chat activated. Then half the time the app would tell you "chat not connected", and Id have to close and reopen the app to get it connected. Sometimes messages wouldnt go through, and sometimes just one way. I texted my son several times and never got a response, just figured his wasnt working; he was getting mine and responding back, which I wasnt getting, so he thought I was ignoring him!
One more thing, the events that cost extra have a $ next to them, but no info on how much it costs. It could just be added to the description easily!
Overall its really good, but the defects are glaring. Carnival, it will really be great someday, but get your app developer to fix the bugs, please.

Cecil Spivey about Carnival HUB, v1.2.8